Nespresso Vertuo Cleaning Cycle Not Working [5 Common Issues with Easy Fixes]

If your Nespresso Vertuo cleaning cycle needs to be fixed, you may be concerned about what to do next. There are several reasons why a descaling or cleaning cycle fails. Fortunately, there are some simple steps that you can take to troubleshoot and fix the issue.

Firstly, ensure that the machine is properly plugged in and turned on. Alternatively, if it doesn’t fix the issue, you can run water through the machine after removing the capsule. If the cleaning cycle still doesn’t work, there may be a blockage in the machine’s internal tubing. In this case, it’s recommended that you contact Nespresso customer service for further assistance.

Here I examine some of the most common reasons why your Nespresso Vertuo cleaning cycle isn’t working and offer suggestions on how to fix it. Besides troubleshooting tips, you can also find cleaning and descaling instructions here.

Nespresso Vertuo Cleaning Cycle Not Working- 5 Common Issues With Easy Fixes!

One common problem that users of the Nespresso Vertuo have reported is that the cleaning cycle needs to be fixed. If your machine doesn’t complete a cleaning cycle, several potential causes and solutions must be considered. Come on, let’s look!

Issue 1: Water Tank Issues

The water tank may need to be correctly installed or filled. If the tank is not securely in place or if it is not filled with water up to the designated level, it can cause issues with the cleaning cycle.

Fix It:

To resolve water tank issues with your Nespresso Vertuo machine, follow these steps:

• Ensure that the water tank is installed correctly on the machine. The tank should click or make a confirmation sound when installed correctly.
• Check the water level in the tank. It should be filled with clean water up to the maximum level indicated.
• Verify that the water tank is correctly aligned with the machine. Some machines have specific alignment marks or arrows to guide proper placement.
• Clean the connection points using a damp cloth or sponge to remove buildup.
• After confirming that the water tank is securely installed, fill it with water.  Then, properly aligned, restart the machine.
• Please turn it off, unplug it from the power source, wait for a few seconds, and then plug it back in. Turn the machine on and try initiating the cleaning cycle again.

Note: Follow these steps to fix water tank issues hindering Nespresso Vertuo’s cleaning cycle. If the problem persists, it is recommended to refer to the user manual or contact Nespresso customer support for further assistance.

Issue 2: Clogged System

The cleaning cycle may not work if the system is clogged due to mineral buildup or coffee residue. Over time, these deposits can accumulate and obstruct water flow during cleaning.

Fix It:

If you want to remove clogs from your machine, describe it. Here are the steps to descale your Nespresso Vertuo machine:

• Mix a Nespresso-approved descaling solution with water according to the manufacturer’s instructions.
• Place a container under the coffee outlet to catch the liquid.
• Activate the descaling mode by pressing and holding the relevant buttons or following the specific instructions for your machine model.
• The machine will pump the descaling solution through the system.
• Once the descaling process is complete, initiate the rinse cycle as the machine prompts. It involves running clean water through the system to remove any remaining descaling solution and debris.
• If necessary, repeat the descaling process for thorough cleaning.
• Regularly descale your machine every three to six months to prevent clogs and ensure optimal performance.

Essential Tips:

If the cleaning cycle doesn’t resolve the issue, contact Nespresso customer support for further assistance. A regular descaler is essential for the maintenance of your Nespresso Vertuo machine. 

Depending on your area’s usage and water hardness, you should descale your machine every three to six months. This routine maintenance will help prevent clogs and ensure optimal performance.

Issue 3: Insufficient Descaling

It can hinder the cleaning cycle if you haven’t descaled your Nespresso Vertuo machine for an extended period. Mineral deposits and coffee residue can accumulate over time and reduce cleaning effectiveness.

Fix It:

If your machine hasn’t been descaled for some time or isn’t working correctly after the initial descaling, you may need to repeat it. It will ensure more thorough cleaning and removal of stubborn deposits. Refer to the descaling instructions and run additional cycles if required.

Issue 4: Blockage in the Cleaning Cycle Mechanism

If it is blocked, you may be unable to start the cleaning cycle on your Nespresso Vertuo machine. It can occur due to coffee grounds, residue, or other debris obstructing the mechanism’s movement.

Fix It:

Attempt these steps to address a blockage in the Nespresso Vertuo cleaning cycle mechanism:

• Please turn off the machine and unplug it from the power source for safety.
• Access the cleaning cycle mechanism by opening the access panel or removing any removable parts, referring to the user manual for specific instructions.
• Inspect the mechanism for visible blockages such as coffee grounds, residue, or debris hindering movement. Use a soft brush, toothbrush, or cloth to clean the agency gently, being careful not to damage any delicate parts.
• Once you have cleaned the mechanism, reassemble any disassembled parts and close the access panel.
• Plug in the machine and turn it on. Test the cleaning cycle again to check if the blockage has been resolved.

Issue 5: Machine Malfunction

When your Nespresso Vertuo machine isn’t cleaning after you’ve tried the previous troubleshooting steps, there may be a malfunction or technical issue. Several factors, such as electronic or mechanical faults, could contribute to a machine’s malfunction.

Fix It:

In case of a malfunction in your Nespresso Vertuo machine, you can try these things:

• Ensure that you have followed the user manual and troubleshooting steps correctly.
• Contact Nespresso Customer Support: If the issue persists. You should contact Nespresso customer support by phone, email, or online channels.
• Be prepared to explain the problem and the steps taken. Nespresso may request additional details or diagnostic tests to identify the issue.
• If repairs are required, Nespresso will direct you to a licensed service facility for evaluation and maintenance.
• Please inform Nespresso if your machine is covered by warranty. They will explain coverage and repair/replacement options.
• Rely on Nespresso customer support or authorized service centres for technical issues. Only undertake extensive DIY repairs with proper expertise and authorization.

How Do You Run A Clean Cycle On A Nespresso Vertuo?

These steps will guide you through a Nespresso Vertuo clean cycle:

• Ensure the water tank is filled with clean water up to the designated level. Make sure there is no capsule inserted into the machine.
• Plug in the machine and turn it on using the power button. Allow the engine to warm up and reach its ready state.
• Once the machine is ready, press and hold the button associated with the clean cycle. The exact button may vary depending on your specific model. Refer to the user manual or look for a button with a pure cycle symbol (usually a water droplet).
• While holding the clean cycle button, the machine will start the clean cycle. It will pump water through the system to clean out residue or deposits.
• Allow the clean cycle to run its entire course. This typically takes a few minutes. During this time, the machine will dispense water intermittently to clean the brewing system.
• Some Nespresso Vertuo machines may have an additional rinse cycle after cleaning. If prompted, follow the instructions to initiate the rinse cycle. It will flush out any remaining cleaning solution or debris from the system.
• Following the clean cycle and optional rinse cycle, the machine will signal that it is ready for use. The cleaning process is now finished.

If the Keurig K-Supreme Plus descale light stays on, it’s a common problem indicating the need for descaling to prevent damage and maintain optimal performance.

Essential Note: It’s important to note that the specific steps and buttons may vary slightly depending on your Nespresso Vertuo machine model. Always refer to the user manual provided with your machine for precise instructions on running a clean cycle.

How Do I Reset My Nespresso Vertigo After Descaling?

You can follow these steps to reset your Nespresso Vertuo machine after descaling:

• Make sure that the device is turned off and unplugged from the power source.
• Remove and empty the drip tray and capsule container to prepare the machine for resetting.
• Locate the “Reset” button on your Nespresso Vertuo machine. It is usually located on the back or bottom of the device. Press and hold the “Reset” button for a few seconds until the lights on the machine flash or change.
• Once you see the lights on the machine flash or change, release the “Reset” button.
• Reassemble the drip tray and capsule container in their respective positions. Plug in the machine and turn it on using the power button.
• Your Nespresso Vertuo machine is now reset to factory settings after descaling. It is ready for regular use, and you can prepare your favorite coffee or espresso drinks.

Note: The location of the “Reset” button and the exact reset procedure may vary depending on your Nespresso Vertuo machine model. If you need more clarification or specific instructions, refer to the user manual provided with your machine.

Preventive Measures for Cleaning Cycle Problems 

• Regularly clean and maintain your Nespresso Vertuo machine.
• Use filtered water to reduce mineral buildup.
• Follow the recommended descaling schedule.
• Empty and clean the drip tray and capsule container regularly.
• Remove used capsules promptly after each use.
• Use genuine Nespresso products and accessories.
• Follow the user manual for specific cleaning instructions.
• Avoid using abrasive cleaners or harsh chemicals on the machine.
• Store the machine in a clean and dry environment.

Frequently Asked Questions (FAQS):

Partial Thoughts

If you find that your Nespresso Vertuo cleaning cycle is not working, it is essential to troubleshoot the issue before giving up. This may involve checking the water tank, descaling the machine, or contacting customer service for further assistance.

Always follow the manufacturer’s cleaning and maintenance instructions. It ensures the maximum efficiency and durability of your Nespresso Vertuo device. With patience and diligence, you can get your machine back up and running smoothly in no time.